SHTA Chair and Secretary – Simon and John – met with Mark, the new General Manager of Premier Inn and Costa Coffee in Euston. Mark worked for the Travel Inn as a department manager in the late 90’s, so he’s got a good knowledge of the building.

Mark has been at the Premier Inn Euston for a few weeks, so this was a good time for a ‘get-to-know-you’ meeting, and gave us a chance to introduce ourselves and further the relationship between Whitbread and residents of Somerton House.

The meeting gave us a chance to discss possible new practices which Premier Inn hope to introduce to help mitigate instances of noise nuisance – mostly from deliveries and their recycling facilities. We made sure to commend Premier Inn Euston on the practices it put in place following our last meeting – all appear to be working.

We’ve discussed the possibility of residents using their lift while ours is being replaced, and will discuss this further when we’re given a more accurate timing from Camden Council. The General Manager was positive that this would be a good way for Premier Inn to help its neighbours when they need it most.

Premier Inn are in the process of applying for Planning Premission from Camden Council to install the much needed sound insulation to the rooftop air conditioning plant. There are several stages besides planning permission, including health & safety. Although it’s essential to help residents to have a good night’s sleep, we’ve to wait in the queue for the permission to be granted. SHTA intends to write to our Councillors to ask if they could help to oil the wheels of bureaucracy.

We’re also not averse to raising ideas to help the profile of Premier Inn, and have suggested cycle and cycle hire facilities.

We haven’t set regular meetings, but now that we’ve introduced ourselves, we’ve an effective way for SHTA and Premier Inn to discuss any matters arising.